To all the DAY6 American fans who planned on attending their first fan meetings in the US.
It is with great sadness that Jazzy Group US announced on the 29th of July 2016, the cancellation for the second time this year of JYP’s rookie group, DAY6‘s first fan meeting in the United States.
According to Jazzy Group, the cancellation is due to unforeseen circumstances, such as the obtaining of visas. The company announced that all tickets would be refund at point of purchase and that the refund date will be revealed shortly. The validity to get a refund will last for three weeks starting from the 4th of August to the 18th of Augsut 2016 for all venues. It will take 1 to 7 business days for your refund to be processed.
To get your refund, you will need to contact your respective ticketing agents, either AXS or TicketMaster and proceed as follows:
- AXS (if you purchased tickets for either Los Angeles or San Francisco)
Ticket holders may contact firstname.lastname@example.org and provide personal details and transaction information.
- TicketMaster (if you purchased tickets for Orlando)
You will receive an email including all the information above. You will need to reply to the email notification by clicking on the “Get Answer Right Now” or calling 1-800-745-3000 and providing personal details and transaction information.
If you purchased your tickets at the box office, you will need to get in touch with the box office to get a refund.
We can only hope nobody is too sad and that the boys will come back next year for their amazing concerts!